Privacy Policy

Effective Date: April 1, 2026

At Rays Jewelry ("Rays Jewelry," "we," "our," or "us"), we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, create an account, or purchase products from our online store.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide our products and services, we may collect the following types of information:

Personal Information

When you interact with our website or place an order, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

Order & Payment Information

When you make a purchase, we collect information related to your order, including:

  • Products purchased

  • Order history

  • Transaction details

Payments are securely processed through trusted third-party payment providers. We do not store your complete credit or debit card information on our servers.

Account Information

If you create an account with us, we may collect:

  • Login credentials

  • Saved preferences

  • Purchase history

  • Wishlist and account settings

Website Usage Information

When you browse our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on our website

  • Referring website information

Customer Communications

If you contact us by email, phone, or through our contact form, we may retain copies of your communications to provide customer support and improve our services.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Verify payments and prevent fraud

  • Ship orders and provide tracking updates

  • Respond to customer inquiries

  • Manage customer accounts

  • Improve our website and shopping experience

  • Personalize product recommendations

  • Send promotional emails when you have opted in

  • Comply with legal obligations and enforce our policies

3. Sharing Your Information

We respect your privacy and do not sell your personal information.

Your information may be shared only when necessary with:

  • Secure payment processors

  • Shipping carriers and logistics providers

  • Website hosting and technology service providers

  • Analytics providers

  • Professional advisers, accountants, or legal representatives

  • Government authorities when required by law

  • A successor entity in the event of a merger, acquisition, or business transfer

All third-party providers are expected to handle your information responsibly and securely.

4. Cookies & Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Keep products in your shopping cart

  • Analyze website traffic

  • Improve website performance

  • Provide personalized recommendations and promotions

Most web browsers allow you to disable or manage cookies through your browser settings. Some features of our website may not function properly if cookies are disabled.

5. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we take security seriously, no method of online transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Maintain business and accounting records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of eligible personal information

  • Receive a copy of your personal data

  • Opt out of promotional communications

  • Object to certain processing activities where permitted by law

To exercise any of these rights, please contact us using the information below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.

Any updates will be posted on this page along with the revised effective date. Continued use of our website after changes become effective constitutes your acceptance of the updated Privacy Policy.

9. Contact Information

If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us.

Rays Jewelry

Company Number: L16000116470

EIN: 47-3021522

Email: support@raysjewelry.shop

Phone: +1 (305) 827-0079

Address: 3152 W 76th St, Hialeah, FL 33018, United States